Privacy Policy

Policy version: 8 November 2026. This policy describes this website and enquiries sent to AISA. AISA DIGITAL, Malaysia, is the organisation responsible for these activities.

Information you choose to share

This website does not require an account or provide an enquiry form. If you email us, your message may include your name, email address, organisation and any other information you provide. We use that information to understand and respond to your enquiry and manage a relevant ongoing conversation.

Please provide only what is necessary. Do not send sensitive personal information or confidential documents in an initial enquiry.

Website operation and analytics

Website hosting and network providers may process technical information, such as IP addresses, requested URLs and request times, to deliver and protect the website. Their processing is governed by their own terms and notices.

We use Google Tag Manager to manage website measurement tags. The configured container includes Google Analytics 4 to help us understand website use. Depending on the published tag settings, Google may process page URLs, browser and device information, interaction events and cookie identifiers. Analytics may use cookies or similar storage. See Google’s Privacy Policy for information about Google’s processing.

The website is prepared to support Cloudflare Web Analytics. It is enabled only when configured by the operator. If enabled, it measures website usage and performance; Cloudflare describes this service as not using cookies or local storage for analytics. See Cloudflare’s Web Analytics information for its current approach.

This website does not provide user accounts or embedded conversational assistants. Following an email link opens your email application, which has its own privacy settings.

Why information is used and who may receive it

We use enquiry information to reply, assess a proposed collaboration, maintain appropriate business records and meet applicable obligations. Hosting, email or other operational providers may process information for these purposes. We do not sell information submitted in an enquiry. We do not add you to a marketing mailing list just because you contact us.

Retention and international processing

Information is retained for as long as reasonably needed for its purpose, an ongoing relationship or applicable record-keeping obligations. Retention needs depend on the enquiry and relationship. Operational providers may process information outside Malaysia. Provider arrangements and any required safeguards should be considered before sensitive data is shared.

Your requests

You can ask about information you have provided, request a correction or request deletion byemailing AISA. We may need enough information to verify your request. Applicable obligations or legitimate record-keeping requirements may affect what can be deleted.

External websites and updates

Our articles link to external sources. Those websites operate under their own privacy policies. We may update this policy to reflect changes to website features or information handling. Material changes will be reflected in the policy version above.